5 Reasons You should Be Using An Answering Service

By Al Robinson

One of the toughest things about running a business is handling the phone. The phone can be a constant source of new potential customers with every ring. Or it can be a constant source of interruptions and distractions. An answering service give you the power to decide which one you want. Look at these ten reasons why you should have an answering service.

1)  A human voice can always answer the phone. I know every phone has voice mail, and a lot of people will leave a message, but there are a lot of people that won't leave a message.  They'll just hang up and try to find someone that is available. Can you really afford to lose that business?  With an answering service you can make sure that a human voice can answer every time.

2) Give you a more professional appearance.  If you work out of your home, the last thing you want is your ten your old answering the phone.  Listening to "Mommy it's for you", is just not professional. Get an answering service and be sure that your calls are answered in a professional manor every time.

3) An answering service is available 24 hours a day.  It's unreasonable for any one to think that you are available 24 hours a day and all hours of the night.  However, customers call when they have a problem, not just when it's within office hours. An answering service can be your all night attendant.  It doesn't matter what hour of the day or night, someone can be there to make sure your customers feel like they are being taken care of.

4) Having someone else answer the phone makes you look more professional.  Even though more people are getting comfortable with working with someone out of their home office, there are others who are not.  Having a answering service answer your calls can make you seem like your working out of a building or an office.

5) An answering service gives you better control of your time.  By using an answering service you're not always tied to the phone. You can block off a certain time for work, and a certain time for returning phone calls. This makes the best use of your time.

Well, there it is.  These are the five best reasons you should be using an answering service.  So, go ahead and get one and get more productive.